Merge conversations and rename a subject for myself
Workspace: Notes, Verse on Premises · Category: Mail template
Problem. Conversations break when someone changes the subject or starts a new mail about the same topic. Users then read one topic across several threads. Generic subjects ("Scan from MFP", "RE: RE: FW: question") make threads hard to find later.
Proposal. (a) Select two or more conversations and choose Merge: they show as one thread, ordered by date, without touching the other participants' copies. (b) Rename subject: a private display subject stored on the user's copy, shown in views and search, while replies keep the original subject so threading for others does not break. Both actions are reversible.
Benefit. Users can organise conversations the way they think about them, which today needs Outlook macros or third-party clients.
Related. NTS-I-1194 (conversation depth), NTS-I-1427 (comment on received mail).
How this differs. NTS-I-1194 is about conversations breaking past 32 reply levels, a limit of the automatic threading. NTS-I-1427 wanted to add a comment to a received mail and was solved by editing the memo. This idea gives users manual control that does not depend on the reply hierarchy, and a private subject that changes neither the mail body nor threading for other participants.