Make it possible for support staff to enable and collect Nomad Verbose Logging / Problem Report Data (without asking users)

With the Nomad Mobile client, support staff need an easier way of investigating issues as its not always easy or possible to ask remote / non-IT users through the manual steps when they are out in the field. What would make things a lot easier would be:-

1. Being able to "Enable/Disable Nomad Mobile Verbose Logging" via LotusScript and/or MarvelClient and/or Policies.

2. Being able to "Generate Problem Report Data" and "Send Problem Report Data to a configured client email address" either:-

   1. Automatically such as when the client shuts down (similar to how you can configure the client to replicate on shut down); and/or

   2. On demand through Lotusscript code that could be put inside application functionality so it fits into existing client IT reporting systems;

... it would allow support staff to collect what is required to help troubleshoot issues in the background without bothering users.

Having the same capabilities for Nomad Web clients could also be very useful.

Thanks.